Products
Products
When will I see results?
When will I see results?
Moisture and definition improve immediately with the spray and butter. New growth from the serum takes 6-8 weeks to become visible. Full transformation requires 12-16 weeks of consistent use.
Are these products safe during pregnancy?
Are these products safe during pregnancy?
All ingredients are food-grade and plant-based. Thousands of postpartum women use these products. However, consult your healthcare provider before starting any new products during pregnancy or nursing.
Why are results different for everyone?
Why are results different for everyone?
Hair growth depends on genetics, nutrition, stress levels, and overall health. These products create optimal conditions for growth, but individual biology determines the rate and extent of results.
Can I use these with my current routine?
Can I use these with my current routine?
Yes. These products work alongside most hair care routines. Apply serum directly to scalp, spray throughout the day, and use butter for styling or sealing moisture.
How long do products last?
How long do products last?
With daily use: Spray lasts 6-8 weeks, Serum lasts 8-10 weeks, Butter lasts 10-12 weeks. Shelf life is 12 months from production date.
Shipping & Returns
I want to return my purchase! What do I do?
I want to return my purchase! What do I do?
Due to the nature of Adovz products and for health and safety reasons, we do not accept returns. Any product once received by you, can only be returned to us for a refund or replacement if:
You received a damaged/faulty product;
You received a wrong product.
If you received a damaged product, please contact us with proof as below:
The photos of original package with front and back sides.
The photos or video of the defective product(s).
The photos, video or screenshot showing the malfunction of the defective product.
We will usually offer you a refund or send a replacement, as soon as the problem is confirmed. You will be responsible for all cost and risk of returning the Goods to Us. We do not take responsibility for goods damaged or lost in return shipment.
How long does it take for me to get a refund?
How long does it take for me to get a refund?
Due to the nature of our products, we do not accept refunds/exchange on orders. Any product once received by you, can only be returned to us for a refund or replacement if:
You received a damaged/faulty product;
You received a wrong product.
If you received a damaged product, please contact us with proof as below:
The photos of original package with front and back sides.
The photos or video of the defective product(s).
The photos, video or screenshot showing the malfunction of the defective product.
We will usually offer you a refund or send a replacement, as soon as the problem is confirmed. You will be responsible for all cost and risk of returning the Goods to Us. We do not take responsibility for goods damaged or lost in return shipment.
How can I cancel or change my order?
How can I cancel or change my order?
Once you have placed an order, you can cancel the order by contacting us directly within 24hrs from when you placed your order. Upon this request, we will cancel and immediately process your refund.
Depending on your method of payments, it may take between 24hrs to 3 – 5 working days for the refund process to be completed.
What shipping methods are available?
What shipping methods are available?
Adovz at the moment only processes orders within the US and a few other countries. Please, subscribe to our mailing list for updates.
Shipping
Processing Time Within The US:
Please allow 5-10 business days to prepare & ship your order.
Processing Time For International Shipping:
Please allow about 4 weeks to prepare, ship, and receive your order
*Transit Times: Effective from August, 2022
US Standard Shipping:
5-7 business days.
International:
About four weeks
What are your shipping and return policies?
What are your shipping and return policies?
Due to the nature of our products, we do not accept refunds/exchange on orders. Any product once received by you, can only be returned to us for a refund or replacement if:
You received a damaged/faulty product;
You received a wrong product.
If you received a damaged product, please contact us with proof as below:
The photos of original package with front and back sides.
The photos or video of the defective product(s).
The photos, video or screenshot showing the malfunction of the defective product.
We will usually offer you a refund or send a replacement, as soon as the problem is confirmed. You will be responsible for all cost and risk of returning the Goods to Us. We do not take responsibility for goods damaged or lost in return shipment.
Do you ship internationally?
Do you ship internationally?
Adovz now ships to a few countries. You will find out at checkout if your country is included. Also, please know that it may take about four weeks for your product to arrive via international shipping. Lastly, please know that in some cases, the customs in your country may charge you additional fees known as customs fees.
Orders
How can I track my order?
How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number on our website or the carrier's website to track your package.
What payment methods are accepted?
What payment methods are accepted?
Adovz accept all payment type and if you use any of these payment method listed below, then you can make payments using:
- All Credit and Debit Card Payments
- Paypal
- Apple Pay
- Google Pay
Do you accept international credit cards?
Do you accept international credit cards?
Yes, Adovz accepts any international card payments as long the card is a Visa, MasterCard, Meastro and American Express Card. If you have any issues making payments internationally, please, contact us on info@adovz.com.
Do you charge sales tax on any item?
Do you charge sales tax on any item?
Adovz charges tax based on your State in the US in compliance with the US tax code and the tax code of the country you are making your purchase from. Some countries requires VAT on purchase and to abide with the law you are entitled to make payments with taxes included.
We continue to update all customers about any changes to tax or Vat in their respective country of interest.
How can I get assistance if I need it?
How can I get assistance if I need it?
Please contact us via email if you need further assistance with any of our products.
You can also contact us Here
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